Cloud Slowness - May 5 2026

Incident Report for Butterfly Network

Resolved

Thank you for your patience. We have identified the source of the issue, and the resolution is in place.

Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.

Posted May 05, 2026 - 11:11 EDT

Investigating

We are investigating reports of performance issues within the Butterfly Cloud, which may result in lower response times for some users. Our team is actively monitoring the situation and working to ensure a return to normal performance as soon as possible.

We understand the inconvenience this may cause and appreciate your patience. We will share updates as we learn more.

If you have questions or need assistance, please contact us at support@butterflynetwork.com or call 1-855-296-6188.

Posted May 05, 2026 - 09:20 EDT

This incident affected: Butterfly Cloud.