A fix has been implemented and we are monitoring the results.
Please don’t hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with any remaining questions or concerns.
Posted May 22, 2024 - 18:28 EDT
Identified
We have identified the source of the issue and resolution is currently in progress. We will continue to track the status of this issue and will update you as the resolution proceeds.
We understand the significant impact this may cause. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Posted May 22, 2024 - 17:31 EDT
Investigating
We are currently experiencing a service interruption. You can still log in, scan, and use Butterfly Cloud, but integrations related to HL7 and DICOM are offline. We are investigating and will provide updates as soon as possible.
We understand the significant impact this may cause. We will continue to track the status of this issue with the provider and will update you as soon as we know more. Please don’t hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Posted May 22, 2024 - 16:17 EDT
This incident affected: Butterfly Cloud, Butterfly Mobile App - Android, and Butterfly Mobile App - iOS.