Please don’t hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with any remaining questions or concerns.
Posted Nov 20, 2024 - 16:04 EST
Identified
We have identified the source of the issue and resolution is currently in progress. We will continue to track the status of this issue and will update you as the resolution proceeds.
We understand the significant impact this may cause. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Posted Nov 20, 2024 - 13:50 EST
Investigating
We are currently experiencing a service interruption that is affecting our analytics system. While you may be able to view some recent analytics data, access to historical information is temporarily unavailable. Our Engineering team has been notified and is actively investigating the root cause of this issue.
We understand the significant impact this may cause. We will continue to track the status of this issue and will update you as soon as we know more. Please don’t hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
We will monitor this issue’s status closely and notify you as soon as service is restored. Thank you for your continued trust in our services.