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No downtime recorded on this day.
No data exists for this day.
had a major outage.
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No incidents or maintenance related to this downtime.

Scheduled Maintenance

September Patch & Maintenance Sep 17, 2026 20:00-21:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 2026 - 15:46 EDT
Scheduled - On Thursday, September 17th, from 8:00 PM – 8:30 PM EDT, we will be performing a scheduled infrastructure patch to address security vulnerabilities.

During this window, inbound ADT messages will be unavailable for approximately 15–20 minutes.

What to expect after maintenance completes:
All integrations are expected to come back online automatically.
We recommend verifying connectivity for your Link server, EBWs, and MWLs once the window closes.

Thank you for your patience as we complete this essential update. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Sep 11, 2026 - 15:10 EDT

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

September Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 20:00 EDT
Scheduled - On Wednesday, September 9th from 8:00 PM – 8:30 PM EDT, we will be performing a scheduled infrastructure patch to address security vulnerabilities.

During this window, inbound ADT messages will be unavailable for approximately 15–20 minutes.

What to expect after maintenance completes:
All integrations are expected to come back online automatically.
We recommend verifying connectivity for your Link server, EBWs, and MWLs once the window closes.

Thank you for your patience as we complete this essential update. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Sep 8, 11:17 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Scheduled Maintenance – September 02, 2026
Completed - The scheduled maintenance has been completed.
Sep 2, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 20:00 EDT
Scheduled - On Wednesday, September 2nd at 8 PM EST, you may experience a brief outage while we perform system maintenance. You may not be able to access your Butterfly account during this time.
If you have issues after the scheduled maintenance, please contact Butterfly Support at support@butterflynetwork.com.

Please note: feature availability varies depending on a user's country, license type, permissions, and probe type.

Search & Filtering

-Group filter for Study List and Global Search: Users with access to Proficiency Management can now filter studies by one or more credential groups directly from the Study List and Global Search views. Selecting a group shows only studies authored by members of that group.
-Public Saved Searches: Admins on Professional and Compass Al plans can now create and share saved searches with their organization, making it easy to surface common views across a team without each user needing to configure their own.
-Global Search exports now honor column selection and order: When exporting from
Global Search, the exported file now reflects the exact columns the user has selected and in the order they've arranged them — no more exports overwriting personal preferences with a default layout.
-Fixed: Exam type filter showing ID instead of label on page reload: When returning to a page with an exam type filter applied, the filter button was displaying the internal exam ID rather than the human-readable label. This is now corrected.

Documentation Agent

-Smarter worksheet prefill behavior: Several improvements have been made to how
Documentation Agent fills in worksheet fields:
 -LLM-generated answers and prefill values are now merged with clearer priority rules, so that user input is layered on top of prefill data.
-The LLM no longer generates placeholder answers (like "normal" or "none") for fields that have no supporting information in the transcript.
-Fixed: Doc Agent not applying pre-fill fields when expected: In certain cases, Doc Agent was ignoring pre-fill values. This is now resolved.
-Fixed: Low-confidence error message displaying in English for French-language users: The error message shown when Al confidence is low was not being translated. It now renders in the user's configured language.

EHR / HL7 Integration

-ORU messages now self-contained with snapshotted visit data: PV1/visit data (encounter and location information) is now captured at the time a study is associated with an encounter, rather than looked up live when the ORU is sent. This prevents ORUs from being built without visit information if the encounter data changes or becomes unavailable later.
-Improved ORU matching for NBD devices that preserve AccessionNumber: For third-party NBD devices that preserve Butterfly's AccessionNumber or AdmissionID, outbound ORU messages can now correctly match back to the original worklist item even when the device uses its own Study UID.
-Unanswered worksheet fields excluded from EHR output: Worksheet fields that were left blank are no longer included in outbound HL7 ORU messages, keeping EHR output clean and clinically relevant.

Security & Audit Logs

-Login audit events now capture email and domain for Auth0 and Azure logins:
Previously, login audit events for AuthO and Azure SSO users were missing user email and domain ID. These fields are now included for complete audit coverage.
-Proficiency Management actions added to Audit Logs: Admin actions related to proficiency management including historical accuracy updates, group creation, group edits (users added/removed, requirements changed), and group deletion - are now recorded in audit logs.

Bug Fixes

-Fixed: Measurements missing from bulk PDF exports: When studies containing measurements (lines, circles, etc.) were downloaded in bulk as PDFs, the measurements were not appearing in the exported images. This is now fixed.
-Fixed: Navigation arrows stop working after clicking "Sign and Next": On the Study detail page, clicking Sign & Next and then trying to use the navigation arrows to move between studies would stop working. --Navigation now functions correctly throughout the workflow.
-Fixed: "Date Last Active" column in Enterprise Users sorting numerically instead of by date: The sort order for the Date Last Active column was treating the value as a number rather than a date. It now sorts chronologically as expected.
-Fixed: Historical proficiency bulk-set failing for enterprise users: Enterprise users who are domain admins within an org context were unable to save historical proficiency data. This is resolved.
Aug 20, 11:07 EDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

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