All Systems Operational

Uptime over the past 90 days. View historical uptime.
Butterfly Cloud Operational
90 days ago
100.0 % uptime
Today
Butterfly Store ? Operational
90 days ago
100.0 % uptime
Today
Butterfly Mobile App - Android Operational
90 days ago
100.0 % uptime
Today
Butterfly Mobile App - iOS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance October 22, 2025 Oct 22, 2025 20:00-22:00 EDT

On Wednesday, October 22nd at 8 PM EST, you may experience a brief outage while we perform system maintenance. You may not be able to access your Butterfly account during this time.

If you have issues after the scheduled maintenance, please contact Butterfly Support at support@butterflynetwork.com.

This release includes several performance improvements and bug fixes, including:
- Fixed a mismatch between the number of studies in a tasklist and the preview count displayed next to the tasklist title.
- Resolved multiple issues within the password reset workflow.
- Ensured that secondary authors are displayed immediately after being added to a study.
Posted on Oct 20, 2025 - 15:36 EDT
Oct 20, 2025

No incidents reported today.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Cloud Degradation
Resolved - The issue is resolved. We appreciate your patience.

For clients with integrations to the Butterfly Cloud, it is recommended that HL7 messages from 9:50am - 12:20pm EST should be reprocessed to ensure all encounters are received. We can assist if needed. Any clients with failed PACS storage jobs can be resolved by selecting 'retry' in the Butterfly Cloud.

Thank you and please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with remaining questions or concerns.
Oct 9, 13:40 EDT
Monitoring - Incident resolution has been implemented and all Butterfly Cloud functionality has returned to normal operations. Our team is actively monitoring to confirm system stability.

For clients with integrations to the Butterfly Cloud, it is recommended that HL7 messages from 9:50am - 12:20pm EST should be reprocessed to ensure all encounters are received. We can assist if needed. Any clients with failed PACS storage jobs can be resolved by selecting 'retry' in the Butterfly Cloud.

Thank you for your patience and please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with remaining questions or concerns.
Oct 9, 12:49 EDT
Update - Incident resolution efforts continue and are being prioritized at the highest level. Until the incident is resolved, users may experience difficulty logging in, slower performance, and/or PACS/EMR integration issues. We will continue to provide regular status updates and will update you as resolution proceeds.

We understand the significant impact this may cause. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Oct 9, 12:05 EDT
Update - We have identified the source of the issue and resolutions efforts continue. Until resolution is achieved, users may experience difficulty logging in, slower performance, and/or PACS/EMR integration issues. We will continue to track the status of this issue and will update you as the resolution proceeds.

We understand the significant impact this may cause. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Oct 9, 11:18 EDT
Identified - We have identified the source of the issue and resolution is currently in progress. Until resolution is achieved, users may experience difficulty logging in, slower performance, and/or PACS/EMR integration issues. We will continue to track the status of this issue and will update you as the resolution proceeds.

We understand the significant impact this may cause. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Oct 9, 10:38 EDT
Investigating - We are investigating reports of performance issues within the Butterfly Cloud, which may result in log-in issues or slower response times for some users. Our team is actively monitoring the situation and working to ensure a return to normal performance as soon as possible.

We understand the inconvenience this may cause and appreciate your patience. We will share updates as we learn more.

If you have questions or need assistance, please contact us at support@butterflynetwork.com or call 1-855-296-6188.
Oct 9, 10:12 EDT
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

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