Investigating - We are aware of a discrepancy with Butterfly Academy statistics. The User Overview shows a null value, however, the Course Overview shows the students enrolled, progress, and due date.
Our engineering teams are investigating the discrepancy. At this time, all other services remain fully operational.
We understand the significant impact this may cause. We will continue to track the status of this issue with the provider and will update you as soon as we know more. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Jul 15, 2025 - 18:17 EDT
Butterfly Cloud
Degraded Performance
90 days ago
100.0
% uptime
Today
Butterfly Store
?
Operational
90 days ago
100.0
% uptime
Today
Butterfly Mobile App - Android
Operational
90 days ago
100.0
% uptime
Today
Butterfly Mobile App - iOS
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Our engineering team has implemented a fix and the issue is resolved. DICOM images from non-Butterfly devices within the Butterfly platform are now displaying as expected.
We understand the significant impact this may have caused. We will continue to monitor. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Jul 15, 18:04 EDT
Identified -
We are currently experiencing a partial service disruption affecting the display of DICOM images from non-Butterfly devices within the Butterfly platform. Users may encounter issues loading or viewing these images.
Our engineering teams have identified the root cause and are actively working to restore full functionality as quickly as possible. At this time, all other services remain fully operational.
We understand the significant impact this may cause. We will continue to track the status of this issue with the provider and will update you as soon as we know more. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Jul 15, 16:30 EDT
Completed -
The scheduled maintenance has been completed.
Jul 14, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:00 EDT
Scheduled -
On Monday, July 14th at 6 AM EST, you may experience a brief outage while we perform system maintenance. You may not be able to access your Butterfly account during this time.
If you have issues after the scheduled maintenance, please contact Butterfly Support at support@butterflynetwork.com.
Jul 9, 14:26 EDT
Completed -
The scheduled maintenance has been completed.
Jul 10, 14:16 EDT
Scheduled -
On Wednesday, July 9th, at 10:00 AM EDT, Butterfly Network will deploy changes to our Firewall network egress configuration as part of our continued focus on security. We do not expect any downtime for our LINK or Butterfly Compass products as a result of this change.
While unlikely, if you rely on DICOM-TLS for your integration with PACS or Modality Worklist (MWL), you may experience interrupted connectivity as a result of these changes. If this occurs, please get in touch with support@butterflynetinc.com or call 1-855-296-6188.
Jul 8, 16:02 EDT