Please don’t hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with any remaining questions or concerns.
Nov 20, 16:04 EST
Identified -
We have identified the source of the issue and resolution is currently in progress. We will continue to track the status of this issue and will update you as the resolution proceeds.
We understand the significant impact this may cause. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
Nov 20, 13:50 EST
Investigating -
We are currently experiencing a service interruption that is affecting our analytics system. While you may be able to view some recent analytics data, access to historical information is temporarily unavailable. Our Engineering team has been notified and is actively investigating the root cause of this issue.
We understand the significant impact this may cause. We will continue to track the status of this issue and will update you as soon as we know more. Please don’t hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
We will monitor this issue’s status closely and notify you as soon as service is restored. Thank you for your continued trust in our services.
Nov 20, 11:47 EST
Completed -
The scheduled maintenance has been completed.
Nov 19, 21:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:00 EST
Scheduled -
On Tuesday, November 19 at 8 PM EST, you may experience a brief outage while we perform system maintenance. You may not be able to access your Butterfly account during this time.
If you have issues after the scheduled maintenance, please contact Butterfly Support at support@butterflynetwork.com.
Nov 15, 15:08 EST
