Resolved -
Butterfly Cloud performance has stabilized. Our engineering team has identified a potential root cause and is actively working on remediation efforts.
We are closely monitoring the situation and will provide further updates as we continue to make progress.
If you have questions or need assistance, please contact us at support@butterflynetwork.com or call 1-855-296-6188.
May 30, 11:47 EDT
Monitoring -
We are investigating reports of performance issues within the Butterfly Cloud, which may result in slower response times for some users. Our team is actively monitoring the situation and working to ensure a return to normal performance as soon as possible.
We understand the inconvenience this may cause and appreciate your patience. We will share updates as we learn more.
If you have questions or need assistance, please contact us at support@butterflynetwork.com or call 1-855-296-6188.
May 29, 12:32 EDT
Resolved -
Good evening. We believe the issue has been resolved. Our teams are continuing to closely monitor the system. Thank you for your patience. We understand the importance of system reliability. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
May 28, 19:36 EDT
Identified -
We have identified the source of the issue and resolution is currently in progress. We will continue to track the status of this issue and will update you as the resolution proceeds.
We understand the significant impact this may cause. Please don't hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
May 28, 17:16 EDT
Investigating -
We are currently experiencing service degradation, which may lead to slower performance in the Butterfly cloud. Our team is investigating the problem and is working diligently to resolve it. We expect services to return to normal shortly.
We understand the significant impact this may cause. We will continue to track the status of this issue with the provider and will update you as soon as we know more. Please don’t hesitate to email support@butterflynetwork.com or call us at 1-855-296-6188 with questions or concerns.
May 28, 16:07 EDT
