All Systems Operational
Butterfly Store
Operational
Butterfly Cloud
Operational
Butterfly Mobile App - Android
Operational
Butterfly Mobile App - iOS
Operational
Butterfly Cloud
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance – August 05, 2026 Aug 5, 2026 20:00-22:00 EDT
On Wednesday, August 5th at 8 PM EST, you may experience a brief outage while we perform system maintenance. You may not be able to access your Butterfly account during this time.
If you have issues after the scheduled maintenance, please contact Butterfly Support at support@butterflynetwork.com.
Please note: feature availability varies depending on a user's country, license type, permissions, and probe type.
De-Identification & Study Downloads
-Improved de-identification masking performance. The masking pipeline has been refactored to run asynchronously on the backend, replacing the previous frontend-driven process. Studies now mask faster and more reliably, reducing timeouts and failures during download.
-Email notification for failed masking. Users will now receive an email notification if the de-identification masking process fails, so they're informed rather than left wondering why a download didn't complete.
-Fixed: Errors when downloading finalized NBD studies as DICOM. Users who attempted to download previously finalized (unmasked) NBD studies in DICOM format were encountering errors — this has been resolved.
-Fixed: De-ID downloads failing intermittently. Resolved a broader issue where bulk image and study downloads were failing due to upstream masking errors, improving overall download reliability.
-Faster PDF generation. PDF exports now use image thumbnails instead of full-resolution images, significantly reducing generation time.
Worksheets
- Fixed: Duplicating a worksheet section with nested questions or conditional logic prevented saving. Copying sections with complex question structures caused a duplicate field ID error that couldn't be resolved. This bug has been fixed and duplicated sections are now saved correctly.
Posted on Jul 31, 2026 - 11:55 EDT
If you have issues after the scheduled maintenance, please contact Butterfly Support at support@butterflynetwork.com.
Please note: feature availability varies depending on a user's country, license type, permissions, and probe type.
De-Identification & Study Downloads
-Improved de-identification masking performance. The masking pipeline has been refactored to run asynchronously on the backend, replacing the previous frontend-driven process. Studies now mask faster and more reliably, reducing timeouts and failures during download.
-Email notification for failed masking. Users will now receive an email notification if the de-identification masking process fails, so they're informed rather than left wondering why a download didn't complete.
-Fixed: Errors when downloading finalized NBD studies as DICOM. Users who attempted to download previously finalized (unmasked) NBD studies in DICOM format were encountering errors — this has been resolved.
-Fixed: De-ID downloads failing intermittently. Resolved a broader issue where bulk image and study downloads were failing due to upstream masking errors, improving overall download reliability.
-Faster PDF generation. PDF exports now use image thumbnails instead of full-resolution images, significantly reducing generation time.
Worksheets
- Fixed: Duplicating a worksheet section with nested questions or conditional logic prevented saving. Copying sections with complex question structures caused a duplicate field ID error that couldn't be resolved. This bug has been fixed and duplicated sections are now saved correctly.
Posted on Jul 31, 2026 - 11:55 EDT